Swarmtix Help Center

Managing Attendees

How to view, manage, and communicate with your event attendees

Managing Attendees

Learn how to effectively manage your event attendees.

Attendee Dashboard

Access your attendee list:

  1. Go to your event dashboard
  2. Click Attendees in the sidebar
  3. View all registered attendees

Attendee Information

For each attendee, you can view:

FieldDescription
NameAttendee's full name
EmailContact email address
Ticket TypeWhich ticket they purchased
Order DateWhen they registered
Check-in StatusWhether they've attended

Check-In Management

Manual Check-In

  1. Find the attendee in your list
  2. Click the check-in checkbox
  3. Status updates to "Checked In"

QR Code Scanning

For faster check-ins:

  1. Use the Swarmtix mobile app
  2. Scan the attendee's QR code
  3. Automatic check-in confirmation

Communicating with Attendees

Email All Attendees

  1. Click Email Attendees
  2. Compose your message
  3. Choose to send to all or specific ticket types
  4. Send immediately or schedule

Be mindful of email frequency. Too many emails may lead to unsubscribes.

Exporting Attendee Data

Export your attendee list:

  1. Click Export button
  2. Choose format (CSV or Excel)
  3. Select fields to include
  4. Download the file

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