Works with webhooks

Slack and SwarmTix

Get a Slack message when someone buys or refunds a ticket. SwarmTix sends a webhook for new orders, refunds and event status changes, and a tool like Zapier or Make turns it into a Slack message. SwarmTix has no Slack app of its own.

Webhooks and exports are included in SwarmTix. Zapier or Make may charge for their plans.

Capabilities

What you can do with Slack

What SwarmTix sends and how it gets to Slack.

A webhook on every new order (Order placed)

A webhook on refunds (Order refunded)

Webhooks when an event is published, unpublished or updated

One webhook for a single event, or one for all your events

Write the Slack message your way in Zapier or Make

Setup Guide

How to set it up

Follow these steps to get SwarmTix data into Slack.

1

Create a webhook trigger

In Zapier (Webhooks by Zapier, Catch Hook) or Make (Custom webhook), create a new webhook and copy its URL.

2

Add it to SwarmTix

Go to Settings > Webhooks, paste the URL, choose one event or all events, and tick the actions you want, such as Order placed.

3

Add the Slack step

Add a Slack action that posts to your channel, using fields from the webhook such as the event name and order total.

4

Test it

Place a test order and check that the message shows up in Slack.

Use Cases

How organizers use Slack

Ways organizers use it with SwarmTix.

See each ticket sale in a team channel

Let the team know when an order is refunded

Get a note when an event goes live or is unpublished

Frequently Asked Questions

Is there a SwarmTix Slack app?
No. SwarmTix sends webhooks, and a tool like Zapier or Make posts them to Slack.
Can I paste a Slack incoming webhook URL straight into SwarmTix?
No. Slack expects its own message format, and SwarmTix sends the order or event data as JSON. Put Zapier, Make or a small script in between.
Which actions can send a message?
Order placed, Order refunded, Event published, Event unpublished and Event updated. You can also tick all actions at once.
Does this cost extra?
Not on SwarmTix: webhooks and attendee exports are included. Zapier or Make may need a paid plan for webhook steps, so check their pricing.

Try it with your next event

Create a free SwarmTix account, then add a webhook in Settings > Webhooks.