The process of changing the registered attendee for a ticket from the original purchaser to a different person. Ticket transfers allow attendees who can't make an event to give or sell their ticket to someone else without requesting a refund.
Allowing ticket transfers reduces refund requests, ensures full event attendance, and improves attendee satisfaction. It also helps organizers maintain revenue when original purchasers can't attend.
Real-world examples of how organizers use Ticket Transfer.
Conference attendee transfers ticket to colleague who can attend instead
Concert ticket holder sells ticket to friend through social media
Workshop participant transfers ticket after scheduling conflict
SwarmTix supports self-service ticket transfers where the original purchaser can transfer their ticket to a new attendee via email. The new attendee receives a new ticket with updated name and email for check-in.
Explore related event management concepts.
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